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Providing Creative Solutions to Common Problems
Providing Creative Solutions to Common Problems
Nationally recognized financial services
Southwest Recovery Services provides customized debt collection services that we tailor to our clients’ unique needs.
Whether you’re a small startup or a multimillion-dollar corporation, effective debt collection keeps your business financially sound so that you can focus on your core operations. Southwest Recovery Services is a nationally recognized debt collection agency and leader in Financial Business Process Outsourcing (BPO). We provide creative financial solutions and consulting services to yield positive results.
Keep your business free from unnecessary financial shortfalls. We look forward to providing customized solutions for your collection challenges and unresolved accounts.
Southwest Recovery Services operates as a full-service debt recovery agency with affiliate offices across Texas, Oklahoma, Missouri, Ohio, Florida and Georgia. As a business owner or corporate executive, you have a responsibility to your company and your employees to protect the financial interests of the business. We work diligently to recover the money you are owed in a professional and ethical manner that reduces risk to your business and market reputation.
As medical administrators, you always have more than enough challenges on a daily basis. Your ultimate goal is to provide the best care and services to your patients, but there are more than a few processes involved in reaching that goal — including effective revenue cycle management. Working to reduce time, errors and cost with fewer denials, faster collection results and improved patient experience is just some of what we provide.
Our team is composed of knowledgeable, highly skilled and experienced industry professionals who are able to construct a receivables management process that will ease your company’s cash flow burden. This is critical to sustaining and growing your business.
Our team of debt consulting services advisors will help create a clear, concise credit policy and will propose appropriate collection processes if necessary. We share strategies for training your staff in best practices relating to invoicing, appropriate customer communication practices and policy creation and documentation.
Many companies have misconceptions about hiring a debt collection agency, believing that outsourcing their debt management could harm their reputation or public image. With Southwest Recovery Services handling your back and front office BPO, you can count on poised and professional debt collection services.
To help you understand third-party debt collection agencies like Southwest Recovery, here are some answers to frequently asked questions, including how debt collectors work and our transparent and ethical debt collection services.
A debt collector is a professional company hired to collect money owed to your business. If you have customers or clients who have not paid, debt collectors remind individuals of their outstanding debt and work with them to negotiate a payment arrangement. At Southwest Recovery, our seasoned collection staff possesses the expertise to recover the money owed to your business while treating your customers with the respect they deserve.
As an accredited third-party collection agency, Southwest Recovery Services receives unpaid or slow-paying accounts from your business and then works to recover debt. We do not own any debt outright. This makes our collection services a partnership — we only take action with your approval.
Our hands-on approach includes a careful review of every account. We run these through a gauntlet of third-party processes to get the most up-to-date information about your consumers. We also provide active follow-up procedures, handling all communication so your internal team does not have to.
Any disputes or refusals to pay will be sent back to you, allowing you to decide whether we pursue further action. Actionable steps could include our free credit reporting service, where we report the debt to the credit reporting agency appropriate for the debt type.
At Southwest Recovery Services, your reputation is as important to us as it is to you. While we work tirelessly to recover the outstanding debt, we also understand the importance of preserving a good relationship with your customers.
We operate ethically and professionally in every interaction, treating consumers with dignity and respect. This helps ensure financial misunderstandings do not result in lost customers or damage to your public image. We never resort to harassment, deception or unfair treatment to recover owed funds.
Yes — many state and federal laws and regulations govern ethical debt collection services. Southwest Recovery Services abides by all of these to protect your customers from harassing or abusive collection efforts. These regulations include:
Federal and state laws dictate time limits on certain types of debt. Southwest Recovery is well versed in these statutes of limitations standards and can guide you in collecting old debts.
Southwest Recovery Services works on a contingency basis. We only receive payment if you do. Once payment is received from an overdue account, we subtract our retention percentage, and the rest goes to you.
Southwest Recovery Services wants to help you achieve your financial goals and overcome your collection challenges with innovative solutions customized to your business. For 20 years, we’ve worked with companies from every sector by offering world-class BPO services. When you choose us, you also receive:
If you’re ready to solidify your financial stability and find creative strategies for your collection challenges, reach out to the reliable team at Southwest Recovery Services. Our debt collection solutions are available nationwide. Contact us today to learn more.
Southwest Recovery Services is a national collection agency with offices in Texas, Oklahoma, Missouri, Ohio, Florida and Georgia.