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Municipal Collections

We can help municipal goverments collect the money they are owed.

Southwest Recovery Services provides city and county government assistance

Governmental entities nationwide are experiencing an ever increasing caseload, resulting in greater demand for more effective collection techniques. Southwest Recovery Services has innovative programs that will have a major impact on your collection results.

Our professional staff of Account Agents will locate and contact delinquent residents in a diligent but courteous manner, addressing each claim or case assertively and successfully.

Southwest Recovery Services provides turnkey solutions that provide:

  • Specialized collections software & sophisticated hardware components
  • Highly trained call center and operations staff – Bilingual, as necessary
  • Well documented accounting procedures and internal controls
  • Complete letter mailing, payment processing and fulfillment capabilities
  • A dedicated Client Account Manager for inquiries, questions and feedback

Southwest Recovery Services offers flexible and innovative solutions:

Electronic transmission of accounts supporting many file formats
Informative, customized management reports
Multiple methods of skip tracing on residents not able to be contacted
Customizable letters and correspondence, including address management services
Sophisticated inbound and outbound call center services, with call recording
Credit bureau reporting
Telephone and internet options for check, credit and debit card payments

Southwest Recovery Services Results

  • Increased Revenues –  collect and resolve accounts that would otherwise go uncollected or may only be resolved through more expensive means such as arrest or legal action. Southwest Recovery Services treats  each and every account evenly and consistently regardless of the location of the defendant or resident.
  • Greater Voluntary Compliance – Resolving the backlog of accounts will help clear your case load and bring about an increase in future voluntary compliance.
  • Decreased Liability – Southwest Recovery Services indemnifies all their partners against our actions and maintains substantial liability insurance coverage and bonding.
  • Expanded Staff – Utilize Southwest Recovery Services resources and staffing without using your limited resources. It’s like having additional staff working right along with you!
  • Premiere Technology – You can benefit from advanced technology by leveraging Southwest Recovery Services’ state of the art solutions. Southwest Recovery Services has the capabilities in place to offer reliable software and hardware resources along with the skilled personnel to meet your collections goals.
  • Justice Served – Defendants or customers are able to satisfy their obligations voluntarily, with dignity and without embarrassment.

Why Choose Southwest Recovery Services?

Economical
We offer one of the most competitive contingency rates in the industry. 

Long-Term Value
Our promise to our partners is that  we will always act in a professional and courteous manner. The essential relationship with your customer is maintained.

Quality
Each claim is taken on an individual basis. We take care of each of our partners  and have the highest standards of customer relations and quality assurance.

Experience
We draw upon decades of industry experience to negotiate payments and resolve accounts. 

Guarantee

If you don’t get paid, we don’t get paid. How can you lose?