Providing Creative Solutions to Common Problems
Trying to collect unpaid revenue as a tollway authority can be a regular frustration. As more people drive than ever before, the challenge of collecting from every vehicle with an unpaid balance continues to grow. The more time and resources that are spent following up on overdue accounts, the lower the total revenue recovered will ultimately become. The reality is that the more time and effort an organization has to make to pay off debt, the less value it has.
Instead of devoting additional resources and energy within your organization to follow up on past due accounts for drivers, it’s best to work with our team of organized and experienced debt collection professionals at Southwest Recovery Services in Dallas, Texas. Every member of our team knows the best methods and techniques for dealing with drivers in a friendly, confident and professional manner as a means of convincing people to close accounts that still need to be settled. As a team that strives to offer the best service to our customers, we are committed to ensuring that the communication and interactions we engage in on your behalf will always be focused on the highest standards of courtesy and professionalism that you could expect from your own employees.
When trying to settle a balance for one of our clients, our team will always interact with account holders in the most professional manner. By maintaining a polite, calm, but firm mindset, our highly qualified employees can make a collection effort that does not produce negative and critical responses that can damage your company’s overall image or brand. Following up on an overdue balance as a tollway authority can be difficult because account holders can quickly become hostile and unresponsive. By avoiding possible keywords and trying to reduce stress during interactions, our agents can promote a healthier and more positive atmosphere of communication, which is more likely to result in payments being made.
Persuading a delinquent driver to make payments can be difficult, time-consuming, and even frustrating. Even if you have recruited someone within your organization to manage your unpaid tollway accounts, that doesn’t mean they will get the best results without having industry skills, effective support, and the right knowledge. As an organization that has worked with our clients in various industries for years to help them recover overdue accounts, we have perfected the best techniques and methods to ensure that the time we invest in debt collection efforts will yield positive results.
The most frustrating aspect of dealing with late payment is understanding that the more time you spend pursuing an account, the less value it has. Because of the time, energy, and labor needed to pursue a delinquent account, achieving a payment agreement may not always be as profitable as expected if the process takes too long. In such situations, the best way to maximize your return is to contact a team of experienced debt recovery agents who are will always know how to use your time as efficiently as possible.
At Southwest Recovery Services, we recover debt for municipal services, tollway authorities, and many other industries. Just call one of our six locations in Texas, Oklahoma, and Missouri, and we’ll get started getting you the money you’re owed!
