Retail Collections

Retailers mostly sell goods and receive payments at the point of sale. However, sometimes there could be a reason for a customer to be extended payment terms or in-store credit. This typically happens with large purchases, such as appliances, furniture, and auto equipment, just to name a few. When you extend a payment plan or in-store credit to customers, there is always a risk that the customer will take the product and never pay the bill. When this happens, you need an expert collection agency to negotiate with your customer and get the payment you deserve. When you need that help, look no further than Southwest Recovery Services. We are a Dallas-based collection agency and accounts receivable management firm that has national and global reach.

Why Our Collection Method Works

Based on the percentage of recovered funds, this program is the most economical solution for debt recovery. With no upfront fees and customized programs, your recovery and financial growth are greatly increased. Once an account is placed in our system, a Recovery Agent assumes the responsibility of contacting the customer to secure payment. Using the latest technology and innovative techniques, we have set a new standard for recovery. Our programs include a variety of tools that are designed to locate, contact, report, and secure payment on all accounts placed.

Average fees range from 25% to 50% and are usually based on four factors:

1. Age of accounts
2. Type of accounts
3. Quantity of accounts placed
4. The average dollar amount of accounts placed

Advantages of our Retail Contingency Collection Program:

Cost-effective solutions and guaranteed results, we don’t get paid unless you do!

No upfront fees or additional costs to get started, no strings attached, no kidding.

The location of customer phone numbers and addresses are included at no cost to you. We go a step further than our competition by performing an asset and liability investigation before the first call for contact is made.

No minimum dollar amount or quantity of accounts placed with our agency. With Southwest Recovery Services,  all accounts receive an appropriate number of timed letters including one from our network attorney if there is no response to our contact efforts or if the account is not resolved. Accounts can be reported to the consumer credit reporting agencies.  Our collection techniques are customized based on your unique requirements and needs. A variety of collections reports are available to you online 24/7 to help you track our progress. Placements are securely accepted in any format and quantity on our website or via email. We also accept hard-copy paper placements if necessary. We will customize a placement format to fit your business profile.  One of our professional recovery analysts will assist you in establishing a successful collections program.

What Makes Us So Much Better Than Doing It Yourself?

A time-tested professional approach, using a model of persistent and flexible collections programs will be used to recover your debts. Recovery rates are the envy of the industry, many of our clients see a recovery rate as high as 100%. Call us to learn how you can start recovering more money and increasing your bottom line.