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What to do With Unclaimed Property?

State law may dictate the process for managing unclaimed consumer over payments and refunds. Why is this important for you to know? “Each state is different but you are required to refund over payments on a consumer’s account....

Debt Collection Industry in Action

This is great news for the business community. The American Collectors Association through its membership has helped the CBE Group defeat a Telephone Collection Practices Act lawsuit that has created case law for the defense of the use of technology to contact...

What is Debt Recovery?

As a collection agency headquartered in Dallas Texas, we offer Nationwide contingency debt recovery collection services grounded in 4 core principles:  Clients pay no upfront fees to refer an account for collection. Clients pay only a fixed continegency rate...

Debt Collectors Are True Professionals

In late 2012 the Consumer Protection Bureau, the leading authority and website on consumer complaints in the United States, began accepting complaints about credit reporting, giving consumers individual-level complaint assistance for the first time at the federal...

Winning with Kindness

When I started in the collection industry in 1994 I had received my on the job training as a front line credit/collection clerk for a nationwide furniture company. As an impressionable 20 year old, I was all ears whenever I could over hear James Ryan,  who was the...