Customer Credit Applications: What Your Really Need To Know

As a business owner or sales manager, you may intuitively know gross sales increase when a line of credit is offered for potential customers. A customer may want or need your products or services. However, he or she may only be able to afford your product in smaller payments. Continue reading…


Debt Collectors Are True Professionals

In late 2012 the Consumer Protection Bureau, the leading authority and website on consumer complaints in the United States, began accepting complaints about credit reporting, giving consumers individual-level complaint assistance for the first time at the federal level. Continue reading…

Winning with Kindness

When I started in the collection industry in 1994 I had received my on the job training as a front line credit/collection clerk for a nationwide furniture company. As an impressionable 20 year old, I was all ears whenever I could over hear James Ryan,  who was the senior collector for Looks Furniture, on the phone with a customer. James never took a strong arm approach when dealing with his customers who had become overdue. Rather, he was calm and took the unique approach of trying to listen rather than talk over his customers. Continue reading…


Small Business Debt Under Obama’s Administration

File:Obamabow.jpgPresident Barack Obama aims to remind American citizens about the country’s economic u-turn that has occurred as he held office. If you remember in January 2009 people witnessed the free fall of the US economy wherein a lot of Americans lost their jobs and even their homes. Much of this turmoil was caused by a subprime lending problem and a housing bubble. Businesses, as well, went bankrupt and even the once thought invincible US auto companies and powerful US banking system required government bailouts. Continue reading…

Trade Credit Insurance Can Help Mitigate Debt

One of the challenging issues that companies often face, no matter their size, is making sure they receive payment for their services and products being sold. Despite this, a lot of people are not familiar with trade credit insurance or how it could help their business through minimizing exposure and risk. Continue reading…


Top 6 Tips for DIY Collection Calls

If you simply want to get results from collection calls, you need to consider these factors in order to successfully achieve what you need. For many individuals, calling the customer to ask money is not a the highlight to any business owners day. As a matter of fact, in understaffed and overworked businesses, collection calls simply come last on their day to day tasks, unless you really need the money. This is because making a collection call takes a normal individual out of his comfort zone. Continue reading…


Texas Fair Debt Collection Practices Act Overview

In Texas, credit or debt collection regulations are relatively consumer friendly. The course of collection which is pursued by credit collection agencies is controlled by the presiding rules and regulation in the state that are largely federal. Even the rates and charges charged through credit card and other financial agencies are regulated by these acts. Even the properties and wages of creditors are secured by these State Laws from being garnished and liens by debt collectors, respectively. Fair Debt Collection Practices Acts is one of the most vital debt collection acts or laws in Texas. Continue reading…