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About Southwest Recovery Services

A Texas Based Debt Collections Agency
Dallas Collection Agency

Parktree North Dallas Office

Southwest Recovery Services, Inc. is a nationally recognized full service accounts receivable management company headquartered in Dallas, Texas with a location in Houston. With over 25 years of debt recovery and account servicing and collection agency experience at all stages, we have  provided superior results, transparent pricing and exemplary customer service for the past 14 years. At Southwest Recovery Services, our goal is simple. We partner with companies from all industries recovering lost revenue as quickly as possible at the lowest cost while preserving our clients’ public image in the marketplace.

Debt Recovery and Collection Agency Services Performance Guarantee

As a contingency debt recovery and collection services company, Southwest Recovery Services do not charge our clients any up front fees when referring accounts for collection. We fully guarantee our collection and recovery services because we do not get paid unless we collect.

Houston Collection Agency

Houston Office

We Report The Debt To All Credit Bureaus For Free

At no cost to you and at your request, Southwest Recovery Services will be report your assigned accounts to all nationwide consumer credit reporting agencies through our automated submission process with updates submitted every 30 days.  Properly reporting bad debt to the credit reporting agencies is a vital step in establishing an effective collection process that increases the likelihood of collecting an account.

Accounts placed with Southwest Recovery Services are assigned to highly trained, experienced and compliant Account Agents. Accounts are matched to agent experience, knowledge and ability for maximum efficiency and results. Daily audits are performed to ensure accounts are meeting client or company work requirements. Daily reporting from the collection and compliance management team ensures that we are continually evaluating our performance.

Success with Southwest Recovery Services begins prior to the placement of your accounts. Southwest Recovery Services prides itself on understanding your company’s needs, then uses that knowledge to train our staff. We realize that a well trained Account Agent provides consistency and stability to our company. This means higher recoveries on the accounts placed with Southwest Recovery Services. Our commitment to our employees is evident in the ongoing training and unparalleled benefits we offer.

Required training and testing for Account Agents include the following:

  • American Collectors Association Rules & Regulations
  • Fair Debt Collection Practices Act (FDCPA) Certification Class
  • Skip Tracing Techniques
  • Oral And Written Communication Skills
  • Customer Service Quality Standards
  • Overcoming Objections and Effective Negotiation Techniques
  • Bankruptcy Laws
  • Fair Credit Reporting Act (FCRA)
  • Health Insurance Portability and Accountability Act (HIPPA)
  • Legal Collections Processes and Procedures

Give Southwest Recovery Services the opportunity to recover the money that you have lost!

Click here to read what one of our customers says about Southwest Recovery.