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About Southwest Recovery Services

A Texas Based Debt Collections Agency

Southwest Recovery Services Dallas office is located in the MYCON Center next to the Dallas North Tollway.

Southwest Recovery Services, Inc. is a nationally recognized full-service collection agency headquartered in Dallas, Texas with a collection agency offices in Austin, Houston, San Antonio, St. Louis and Oklahoma City. We help companies across a wide range of industries collect the money they are owed in a responsible, ethical manner.

Debt Recovery and Collection Agency Services Performance Guarantee

As a contingency debt recovery and collection services company, Southwest Recovery Services does not charge our clients any upfront fees when referring accounts for collection. We fully guarantee our collection and recovery services because we do not get paid unless we collect.

Houston Collection Agency

Houston Office

We Report The Debt To All Credit Bureaus For Free

At no cost to you and at your request, Southwest Recovery Services will report your assigned accounts to all nationwide consumer credit reporting agencies through our automated submission process.  Properly reporting a bad debt to the credit is a vital step in the collection process because it increases the likelihood that the debtor will pay.

Accounts placed with Southwest Recovery Services are assigned to highly trained, experienced and compliant Account Agents. Accounts are matched to the collection agent’s experience, knowledge and ability to get results. Daily audits are performed to ensure accounts are meeting client or company work requirements. Daily reporting from the collection and compliance management team ensures that we are continually evaluating our performance.

Success with Southwest Recovery Services begins prior to the placement of your accounts. Southwest Recovery Services prides itself on understanding your company’s needs, then uses that knowledge to train our staff. We realize that a well-trained Account Agent provides consistency and stability to our company. This means higher recoveries on the accounts placed with Southwest Recovery Services. Our commitment to our employees is evident in the ongoing training and unparalleled benefits we offer.

Required training and testing for Account Agents include the following:

  • American Collectors Association Rules & Regulations
  • Fair Debt Collection Practices Act (FDCPA) Certification Class
  • Skip Tracing Techniques
  • Oral And Written Communication Skills
  • Customer Service Quality Standards
  • Overcoming Objections and Effective Negotiation Techniques
  • Bankruptcy Laws
  • Fair Credit Reporting Act (FCRA)
  • Health Insurance Portability and Accountability Act (HIPPA)
  • Legal Collections Processes and Procedures

Give Southwest Recovery Services the opportunity to recover the money that you have lost!

Click here to read what one of our customers says about Southwest Recovery.