Debt Collection Agency for Businesses

 
 
 
 
  
 
 
 Southwest Recovery Services
  
 235 Google reviews 
 
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 Posted on Google  
 
  
 
 
 Mike Lloyd 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Horrible service who does't even verify information before sending nonsense threats.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Walter Causey 
 
238 days ago
 
 
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I would like to leave a review for Mrs. Lisa Head. I had the pleasure of working with Mrs. Lisa. And I must say, she's a very professional person to work with handling your personal affairs.
I would like to recommend if there's something that you need care taking care of, in a professional way. Ask to speak to Mrs. Lisa Head. She went above and beyond in my situation, and I must say,  I'm truly grateful.
Wishing you all the best....sincerely Walter
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 kevin Boyal 
 
279 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very disappointing experience.
I hired this collection service to recover a $5,000 judgment. They promised they could collect it and required an upfront fee of about $300, which I paid. After that, communication was extremely poor. For months, every time I called, I was told they hadn’t done anything yet.

After more than six months, they finally told me they could not recover the money due to some law in Texas. If that was the case, this should have been disclosed upfront—especially before taking my money. I asked for a refund of the $300, and from that point on, they completely stopped responding. No calls returned, no follow-up.

This company does not stand by what they promise and operates very unprofessionally. I am very disappointed and would not recommend their services to anyone.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dane Cunningham 
 
288 days ago
 
 
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Tried valiantly for 20 minutes to use them. all AI bots and no way to initiate service...WILD!
  
 
 
 
 
 
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 Celeste Evans 
 
388 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Service Near Contact 
 
503 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
This is the worst business we've ever dealt with. They don't reply to anything. They have no success in collecting any money. The staff is rude and unprofessional. Brenn Morrow is the worst, a condescending and petty little guy. The accountant Pat Harris has is a ghost. We have many thousands of properties under management. I will make sure to tell other property management firms not to use this firm ever.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sonya Green 
 
536 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We’re a small family-run urgent care. We tried doing all billing in-house, but overdue balances stacked up. Patients either ignored us or made empty promises. My office manager reached out to Southwest Recovery. They were direct but not aggressive. They walked us through the laws, handled communication, and recovered accounts we thought were long gone. Best part—they treated our patients like humans, not numbers.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike Miller 
 
575 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Andre   was very professional and a good Texas Man.    His job is hard and everyone he talks too only tries to ignore him, but he does it with compaction.  He was he very helpful and showed warmth in trying to help.    Thanks
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Madouna Soliman 
 
629 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Brandi Schrade was a great help.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cristal Fetters 
 
700 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Not sure who this company is. Just got a message from my ex husband of 20+ years that he received a call from them stating they needed to talk to me. I call the number by the way was a local number. It rang and then a female picked up. Did not identify what company until I asked. She stated that there was a business matter that they had with me, I asked how they got my ex husbands number and she stated they look up anyone associate to the person they are looking for. After 10 minutes into the call she still did not tell me what why they were trying to reach me. Just excuses of we sent messages, called and emails and got no response. So you start searching for people to call to find me! Major scam